Why We Take Orders on WhatsApp (And Our Customers Love It)

When we started Remprint in Hubli-Dharwad, we had a choice: build a traditional e-commerce website with shopping carts and checkout flows, or go where our customers already are — WhatsApp.

Why not a traditional website?

Custom prints aren't like buying a t-shirt. Every order is different — different photos, different sizes, different finishes, different walls. A traditional e-commerce flow can't handle the nuance of helping someone pick the right crop for their living room or recommending whether matte or gloss will work better with their lighting.

Why WhatsApp works

WhatsApp is already the most-used app in India. In Hubli-Dharwad alone, virtually everyone has it on their phone. By taking orders through WhatsApp, we offer:

• No downloads: You don't need another app.
• Personal guidance: Our team helps you choose the right options — it's like having a personal art consultant.
• Instant photo sharing: Send your photo directly in the chat. No uploading, no file size errors.
• Proof review: We send your digital proof right in the conversation. Approve it with a thumbs up.
• Secure payment: We send a Razorpay link in the chat. Pay with UPI, card, or net banking.
• Real-time updates: Track your order status through the same conversation.

The result

Our customers tell us it feels like ordering from a friend who happens to make incredible wall art. That's exactly the experience we designed — no friction, no confusion, just a great print delivered to your door.

Try it yourself

Ready to see how it works? Just send us a message on WhatsApp. No commitment — we'll walk you through the entire process and show you what your photo would look like as a premium print.