Privacy Policy

Last updated: 10/29/2025

1. Introduction

At RemPrint ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our acrylic art printing platform.

2. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through Razorpay)
  • Account credentials (username, password)

Usage Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Design session data and uploaded images

3. How We Use Your Information

We use the collected information for the following purposes:

  • Process and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Send you important updates about your orders and account
  • Improve our platform and develop new features
  • Personalize your experience and provide relevant recommendations
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who help us operate our platform (payment processors, shipping companies, email services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Protection: To protect our rights, property, or safety, or that of our customers
  • Business Transfers: In connection with a merger, acquisition, or sale of our business

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze how our platform is used
  • Provide personalized content and recommendations
  • Ensure platform security

You can control cookie settings through your browser preferences, though disabling cookies may affect your experience on our platform.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order information and design data may be retained longer for quality assurance and legal compliance purposes.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you use.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sushant Industries

537, KIADB Belur Industrial Area

Dharwad, Karnataka, India

Email: hello@remprint.in

Website: remprint.in